{"id":5579,"date":"2022-08-02T16:59:02","date_gmt":"2022-08-02T14:59:02","guid":{"rendered":"https:\/\/www.alpis.fr\/general-faq\/faqs-from-individuals\/"},"modified":"2024-10-11T18:11:18","modified_gmt":"2024-10-11T16:11:18","slug":"faqs-from-individuals","status":"publish","type":"page","link":"https:\/\/www.alpis.fr\/en\/general-faq\/faqs-from-individuals\/","title":{"rendered":"FAQs from individuals"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5579\" class=\"elementor elementor-5579 elementor-5266\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\" elementor-section elementor-top-section elementor-element elementor-element-3c81b594 alpha-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default wpr-jarallax-no wpr-sticky-section-no wpr-equal-height-no\" data-id=\"3c81b594\" data-element_type=\"section\" data-e-type=\"section\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\t<div class=\" elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1657a156 \" data-id=\"1657a156\" data-element_type=\"column\" data-e-type=\"column\">\r\n\r\n\t\t\t\t\r\n\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0158b73 eael-dual-header-content-align-center elementor-widget elementor-widget-eael-dual-color-header\" data-id=\"0158b73\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-dual-color-header.default\">\n\t\t\t\t\t\t\t\t<div class=\"eael-dual-header\">\n\t\t\t\t<h1 class=\"title eael-dch-title\"><span class=\"eael-dch-title-text eael-dch-title-lead lead solid-color\">Frequently asked questions from individuals<\/span> <span class=\"eael-dch-title-text\"><\/span><\/h1><div class=\"eael-dch-separator-wrap\"><span class=\"separator-one\"><\/span>\n\t\t\t<span class=\"separator-two\"><\/span><\/div>\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f96ba4 elementor-widget elementor-widget-spacer\" data-id=\"1f96ba4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-160037f elementor-widget elementor-widget-image\" data-id=\"160037f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"1200\" height=\"200\" decoding=\"async\" src=\"\/cdn-cgi\/image\/quality=80%2Cformat=auto%2Conerror=redirect%2Cmetadata=none\/wp-content\/uploads\/elementor\/thumbs\/foire-aux-questions-fond-rouge-pq29drawxg6t4j1kjqjf3c82hpxdjinc0vygwxm85s.jpg\" title=\"FAQ image\" alt=\"Have a coffee with us while the page returns\" loading=\"lazy\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6a75a9a elementor-widget elementor-widget-spacer\" data-id=\"6a75a9a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1908845 elementor-widget elementor-widget-text-editor\" data-id=\"1908845\" data-element_type=\"widget\" data-e-type=\"widget\" id=\"faq-particuliers\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">Some answers to the questions you may have about the services provided at Alpis Translation and Interpretation, in more than <a href=\"https:\/\/www.alpis.fr\/en\/list-of-translated-or-interpreted-languages\/\">100 languages<\/a>.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c2a8ef elementor-widget elementor-widget-spacer\" data-id=\"2c2a8ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c8ccbc1 elementor-widget elementor-widget-n-accordion\" data-id=\"c8ccbc1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;all_collapsed&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:500,&quot;sizes&quot;:[]},&quot;max_items_expended&quot;:&quot;one&quot;}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2100\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2100\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> When will I get a response to my question? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t\t\t\t<div class=\" elementor-element elementor-element-69549f7 e-con-full e-flex wpr-jarallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2100\" data-id=\"69549f7\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t\t<div class=\" elementor-element elementor-element-af812d9 e-flex e-con-boxed wpr-jarallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2100\" data-id=\"af812d9\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-86fe475 elementor-widget elementor-widget-text-editor\" data-id=\"86fe475\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We process all requests for translation or interpretation quotes or enquiries <b>within a maximum of two working hours<\/b>. If your request is more urgent call us!<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2101\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2101\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> When will I receive a quote? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t\t\t\t<div class=\" elementor-element elementor-element-07e80e5 e-con-full e-flex wpr-jarallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2101\" data-id=\"07e80e5\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t\t<div class=\" elementor-element elementor-element-d32e834 e-flex e-con-boxed wpr-jarallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2101\" data-id=\"d32e834\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0291d9b elementor-widget elementor-widget-text-editor\" data-id=\"0291d9b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>If your request is simple, you will receive a free quote within the specified time which will contain a link for the payment of your translation legalisation or interpreting service.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2102\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2102\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How do I pay? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t\t\t\t<div class=\" elementor-element elementor-element-9510112 e-con-full e-flex wpr-jarallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2102\" data-id=\"9510112\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t\t<div class=\" elementor-element elementor-element-da8d370 e-flex e-con-boxed wpr-jarallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2102\" data-id=\"da8d370\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b485b00 elementor-widget elementor-widget-text-editor\" data-id=\"b485b00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>All information is included in the translation or interpretation quote. You can pay directly by bank card \u2013 Visa Mastercard American Express. You can also pay using PayPal. <br \/>We also accept French cheques and bank transfers from all countries. <br \/>Finally, you can pay in cash at our head office. <br \/>The work is carried out to your specifications.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\t\t\t\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2103\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2103\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> I need a translation in a few hours. What do I do? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t\t\t\t<div class=\" elementor-element elementor-element-5ab6a69 e-flex e-con-boxed wpr-jarallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2103\" data-id=\"5ab6a69\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t\t\t\t<div class=\" elementor-element elementor-element-a6ef70d e-con-full e-flex wpr-jarallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2103\" data-id=\"a6ef70d\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"elementor-element elementor-element-72e825a elementor-widget elementor-widget-text-editor\" data-id=\"72e825a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>You need a professional translation or sworn translation in less than 4 hours or a few hours. We invite you to simply call us directly using the button to the right of the screen.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2104\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2104\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> I have not received a response! What do I do? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t\t\t\t<div class=\" elementor-element elementor-element-83b1522 e-flex e-con-boxed wpr-jarallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2104\" data-id=\"83b1522\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t\t\t\t<div class=\" elementor-element elementor-element-4524bd0 e-con-full e-flex wpr-jarallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2104\" data-id=\"4524bd0\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"elementor-element elementor-element-b144cfa elementor-widget elementor-widget-text-editor\" data-id=\"b144cfa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>We will respond as soon as possible. But have you checked the spam folder in your email? If there is nothing, call us!<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2105\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2105\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> My translation request is a bit complex. Can we talk to you to discuss? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t\t\t\t<div class=\" elementor-element elementor-element-06f6226 e-flex e-con-boxed wpr-jarallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2105\" data-id=\"06f6226\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t\t\t\t<div class=\" elementor-element elementor-element-898e8a5 e-con-full e-flex wpr-jarallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-child\" role=\"region\" aria-labelledby=\"e-n-accordion-item-2105\" data-id=\"898e8a5\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"elementor-element elementor-element-52cb05f elementor-widget elementor-widget-text-editor\" data-id=\"52cb05f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Yes, we are at your disposal to help you with your translation or interpreting projects. Call us directly. Of course you can also <a href=\"https:\/\/www.alpis.fr\/en\/request-a-quote\/\" target=\"_blank\" rel=\"noopener\">arrange an appointment<\/a> with our experts so that we can help you.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\r\n\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"When will I get a response to my question?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We process all requests for translation or interpretation quotes or enquiries within a maximum of two working hours. If your request is more urgent call us!\"}},{\"@type\":\"Question\",\"name\":\"When will I receive a quote?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"If your request is simple, you will receive a free quote within the specified time which will contain a link for the payment of your translation legalisation or interpreting service.\"}},{\"@type\":\"Question\",\"name\":\"How do I pay?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"All information is included in the translation or interpretation quote. You can pay directly by bank card \\u2013 Visa Mastercard American Express. You can also pay using PayPal. We also accept French cheques and bank transfers from all countries. Finally, you can pay in cash at our head office. The work is carried out to your specifications.\"}},{\"@type\":\"Question\",\"name\":\"I need a translation in a few hours. What do I do?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"You need a professional translation or sworn translation in less than 4 hours or a few hours. We invite you to simply call us directly using the button to the right of the screen.\"}},{\"@type\":\"Question\",\"name\":\"I have not received a response! What do I do?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"We will respond as soon as possible. But have you checked the spam folder in your email? If there is nothing, call us!\"}},{\"@type\":\"Question\",\"name\":\"My translation request is a bit complex. Can we talk to you to discuss?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"Yes, we are at your disposal to help you with your translation or interpreting projects. Call us directly. Of course you can also arrange an appointment with our experts so that we can help you.\"}}]}<\/script>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d949bbe elementor-align-center elementor-invisible elementor-widget elementor-widget-button\" data-id=\"d949bbe\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomInUp&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-push\" href=\"https:\/\/www.alpis.fr\/en\/request-a-quote\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-envelope\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M464 64H48C21.49 64 0 85.49 0 112v288c0 26.51 21.49 48 48 48h416c26.51 0 48-21.49 48-48V112c0-26.51-21.49-48-48-48zm0 48v40.805c-22.422 18.259-58.168 46.651-134.587 106.49-16.841 13.247-50.201 45.072-73.413 44.701-23.208.375-56.579-31.459-73.413-44.701C106.18 199.465 70.425 171.067 48 152.805V112h416zM48 400V214.398c22.914 18.251 55.409 43.862 104.938 82.646 21.857 17.205 60.134 55.186 103.062 54.955 42.717.231 80.509-37.199 103.053-54.947 49.528-38.783 82.032-64.401 104.947-82.653V400H48z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">You can't find an answer to your question here? Then contact us <\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fb4b96 elementor-align-center elementor-invisible elementor-widget elementor-widget-button\" data-id=\"3fb4b96\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;zoomInUp&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg elementor-animation-push\" href=\"https:\/\/www.alpis.fr\/en\/general-faq\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Back to General FAQs<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/section>\r\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Frequently asked questions from individuals Some answers to the questions you may have about the services provided at Alpis Translation and Interpretation, in more than 100 languages. When will I get a response to my question? We process all requests for translation or interpretation quotes or enquiries within a maximum of two working hours. If your request is more urgent call us! When will I receive a quote? If your request is simple, you will receive a free quote within the specified time which will contain a link for the payment of your translation legalisation or interpreting service. How do I pay? All information is included in the translation or interpretation quote. You can pay directly by bank card \u2013 Visa Mastercard American Express. You can also pay using PayPal. We also accept French cheques and bank transfers from all countries. Finally, you can pay in cash at our head office. The work is carried out to your specifications. I need a translation in a few hours. What do I do? You need a professional translation or sworn translation in less than 4 hours or a few hours. We invite you to simply call us directly using the button to the right of the screen. I have not received a response! What do I do? We will respond as soon as possible. But have you checked the spam folder in your email? If there is nothing, call us! My translation request is a bit complex. Can we talk to you to discuss? Yes, we are at your disposal to help you with your translation or interpreting projects. Call us directly. Of course you can also arrange an appointment with our experts so that we can help you. We process all requests for translation or interpretation quotes or enquiries within a maximum of two working hours. If your request is more urgent call us! If your request is simple, you will receive a free quote within the specified time which will contain a link for the payment of your translation legalisation or interpreting service. All information is included in the translation or interpretation quote. You can pay directly by bank card \u2013 Visa Mastercard American Express. You can also pay using PayPal. We also accept French cheques and bank transfers from all countries. Finally, you can pay in cash at our head office. The work is carried out to your specifications. You need a professional translation or sworn translation in less than 4 hours or a few hours. We invite you to simply call us directly using the button to the right of the screen. We will respond as soon as possible. But have you checked the spam folder in your email? If there is nothing, call us! Yes, we are at your disposal to help you with your translation or interpreting projects. Call us directly. Of course you can also arrange an appointment with our experts so that we can help you. You can&#8217;t find an answer to your question here? Then contact us Back to General FAQs<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":5577,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5579","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.5 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Questions from individuals - Answers - Alpis Translation &amp; Interpreting<\/title>\n<meta name=\"description\" content=\"The answers to your questions about our translation and interpreting services at Alpis Translation and Interpretation\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.alpis.fr\/en\/general-faq\/faqs-from-individuals\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs from individuals - Alpis Translation and Interpreting\" \/>\n<meta property=\"og:description\" content=\"The answers to your questions about our translation and interpreting services at Alpis Translation and Interpretation\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.alpis.fr\/en\/general-faq\/faqs-from-individuals\/\" \/>\n<meta property=\"og:site_name\" content=\"Alpis Translation and Interpreting\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/alpisfr\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-11T16:11:18+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.alpis.fr\/wp-content\/uploads\/elementor\/thumbs\/foire-aux-questions-fond-rouge-pq29drawxg6t4j1kjqjf3c82hpxdjinc0vygtmjj68.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"FAQs from individuals - Alpis Translation and Interpreting\" \/>\n<meta name=\"twitter:site\" content=\"@AlpisParis\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.alpis.fr\\\/en\\\/general-faq\\\/faqs-from-individuals\\\/\",\"url\":\"https:\\\/\\\/www.alpis.fr\\\/en\\\/general-faq\\\/faqs-from-individuals\\\/\",\"name\":\"Questions from individuals - 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